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Applause Program



Focus

Teamwork

Spirit

Initiative

Submit A Name
This program will provide managers, associates and even customers the ability to submit in writing positive comments about our associates who uphold our high standard of quality, service and positive actions-basically helping us reach our mission and upholding our value.

We want to encourage our associates to take the time to recognize coworkers when they exhibit one or more of the four pillars of behavior:
» Focus
» Teamwork
» Spirit
» Initiative


An associate can be given this award by another associate or a supervisor in recognition of a job well done or for going out of their way to help a customer.

Every nominee will be recognized in an issue of the FreedomConnection Magazine. Click Here to Submit a Name



 Focus -> What does it look like? 

  • Sets clear and measurable goals
  • Stays focused on business priorities
  • Displays persistence and tenacity; is not deterred by obstacles
  • Always keeps the customer in mind
  • Actively looks for ways to increase the level of customer satisfaction




 Initiative -> What does it look like? 

  • Seeks simple solutions to problems
  • Consistently gets tasks accomplished with available resources
  • Delivers on commitments
  • Generates new and creative ideas
  • Learns as much as they can about their job




 Teamwork -> What does it look like? 

  • Works well with others
  • Contributes to positive morale
  • Does what is best for the team and the customer
  • Creates excitement and inspires others to deliver
  • Coaches and encourages others on a regular basis




 Spirit -> What does it look like? 

  • Displays an engaging, can-do, optimistic attitude
  • Makes work fun
  • Inspires others to achieve more than they imagined
  • Recognizes the contributions of others
  • Behaves in a way that leads others to trust them




 How To Submit Someone's Name 

  • Complete the APPLAUSE online form
  • 1.800.524.9858 Toll Free Fax Number
  • Print a copy of the FORM from the online site then fax the completed form

  • The Applause Program is Effective January 1, 2005
  • Names Submitted by March 1 will be in the FreedomConnections magazine issued in the first quarter of 2005
  • Dealerships will be receiving more information over the next few weeks.


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